Privacy Policy

Last Updated: 03 August 2025

At Soft Bundles (https://www.softbundles.shop), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information:

Full Name
Email Address
Phone Number
Billing and Payment Information (processed securely via third-party payment gateway such as Cashfree)
IP Address and browser/device information (for analytics and fraud detection)
Any other information you voluntarily submit via forms, email, or chat

2. How We Use Your Information

We use the collected information for:

Processing and fulfilling your orders
Delivering purchased digital products
Sending order confirmations, invoices, and other transactional emails
Providing customer support and resolving disputes
Improving our services and website experience
Ensuring secure and fraud-free transactions
Complying with legal and regulatory obligations

3. Payment Information

We use trusted third-party payment gateways (such as Cashfree) to process payments. We do not store your card, UPI, or bank details on our servers. All sensitive payment data is encrypted and securely handled by the payment gateway.

4. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

Payment gateway partners for secure transaction processing
Legal or regulatory authorities when required by law
Service providers who help us operate the website or provide services

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Maintain sessions and user preferences
Analyze traffic and usage behavior
Improve website speed and performance

You can control cookie preferences through your browser settings.

6. Data Security

We take reasonable technical and organizational measures to protect your information:

SSL encryption across our website
Secure servers with restricted access
Payments handled via PCI-DSS compliant gateways

Despite these measures, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

Access your personal information
Request correction or deletion of your data
Withdraw consent to processing at any time

To exercise these rights, contact us via the details below.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. You are encouraged to review this page periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@softbundles.shop
Phone: +91-7977409020
Website: https://www.softbundles.shop